Frequently Asked Questions
1What if I can't find something that I like?
No worries! Completely custom designs, will be available in the near future.
2What if I need help creating the content of the program?
We’re here for you! If you’re unsure about where to start or need assistance with the content, reach out to our support team. We can guide you through the process or even create the program content for you based on your input.
3How quickly will I receive the completed program?
We offer fast turnaround times. Once you approve the final design, digital copies are accessible immediately.
4Can I order a printed program?
Our company operates entirely digitally, but you can download the program in PDF format and print your program at home or through a local print shop.
5 Is my information secure?
We take your privacy seriously. All the details and photos you provide are stored securely and used only for creating your program.
6How many revisions are included?
Your peace of mind matters to us. We’ll make all necessary changes to ensure your program honors your loved one exactly as you envisioned.
7Do you create programs for customers outside of the US?
We do not offer our services outside of the US at this time, but plan to in the future.
8Will I always have access to my loved one’s program?
our program will be available online for 18 months, giving you plenty of time to share it with friends and family. We recommend downloading a copy to keep forever before it’s removed from our server.